SanerNow gives IT Administrators much-needed visibility and control over the devices in their IT environment by providing the required tools. These tools are located on the Managed Device page. The Managed Device page in SanerNow acts as a central hub where IT admins can perform tasks to manage the devices in their organization. For instance, IT administrators can create a group, assign tags to a device, disable it, and much more.
This guide will provide all the required information on using the functionalities on the Managed Device page to manage devices effectively in your organization.
Access the Managed Device Page
Follow the steps below to access the Managed Device page in SanerNow.
1: Log in to the SanerNow web console and select the Account you want to work with.
2: Click the 
icon on the SanerNow Unified Dashboard page to access the Managed Device page.
Explore the Managed Device Page
Using the Managed Device page in SanerNow, you can perform multiple actions on the devices in an Account. Let’s explore further to learn more about the Managed Device page.
The Managed Device page is divided into three sections:
- Groups
- All Devices
- Action Buttons
Groups
Two types of groups exist in SanerNow: Default Groups and Custom Groups. You can find both the Default and Custom Groups on the left side of the Managed Device page. Groups help the user classify the devices as required for better ease of administration. Groups help system administrators deploy software, patch management, and many other systems-related administrative tasks.
SanerNow creates Default Groups, while users create Custom Groups. For instance, any group named after an operating system is a default group. Groups such as windows 7, windows 8, ubuntu, and centos are default groups. These default groups contain devices with the same operating system named after the respective group.
| Note You can’t modify or delete Default Groups. Only Custom Groups can be modified or deleted. |
Users can create Custom Groups as per their needs. Users can specify criteria to move devices to the custom groups during group creation.
Five categories are displayed under Groups section on the Managed Device page in SanerNow. They are as follows:
- All Devices
- Unmanaged Devices
- Unassigned Devices
- Disabled Devices
- All Groups
All Devices : The All Devices category lists the devices managed by the SanerNow Agent or SanerNow Network Scanner.
Unmanaged Devices : The Unmanaged Devices category lists the devices the SanerNow Agent does not manage.
Unassigned Devices : The Unassigned Devices category lists the devices where the SanerNow Agent couldn’t conclusively determine the operating system running on the device.
Disabled Devices : The Disabled Devices category lists the devices disabled by the system administrator.
All Groups : The All Groups category lists the Default and Custom groups in SanerNow. The number of devices in an individual group is displayed next to the group. Refer to the Action Buttons section to learn more about modifying Custom Groups.
All Devices
The All Devices pane displays devices managed by the SanerNow Agent and SanerNow Network Scanner in a tabular format.
Host Name – This column displays the hostname of the device.
IP Address – This column displays the IP address of the device.
MAC Address – This column displays the MAC address of the device.
Operating System – This column displays the operating system running on the device. If the operating system on the device is outdated, it is shown in red.
Managed By – This column displays whether the SanerNow Agent or SanerNow Network Scanner manages the device. Next to the group, if the SanerNow Agent manages the device, the version of the agent is displayed. If the SanerNow Network Scanner manages the device, an 
icon is displayed next to the device.
Configuration– This column displays the configuration assigned to the SanerNow Agent running on the device. For devices managed by SanerNow Network Scanner, the network scan config is displayed under the Configuration column.
If the SanerNow Agent has Default configuration applied, you can’t edit the configuration. Only if custom agent configuration is applied to SanerNow Agent, the Edit option is available for Account admin and Organization admin. Normal users can only view the Agent configuration and network scan config.
Group – This column displays the group the device belongs to. The icon below is displayed next to the group to indicate whether or not the device is pinned to the group.
| Icons | Status |
 | Device is pinned to the group and can’t be moved. |
 | Device is not pinned to the group and can be moved. |
Tags – This column displays whether the device has default or custom tags.
| Icons | Status |
 | Device has default device tags applied. |
 | Device has custom device tags applied. |
Status – This column displays the device status and the status of the SanerNow Agent running on the device visually. Refer to the Agent Status Icons section to learn more about the various icons displayed in this column.
Agent Status Icons
A unique icon represents the status of the activity carried out by the SanerNow Agent on the device. Below are the icons used on the Managed Device page to indicate the action performed by the SanerNow Agent.
| Icon | Description |
 | SanerNow Agent installed on the device is undergoing an upgrade. |
 | SanerNow Agent upgrade request has been aborted. |
 | SanerNow Agent installed on the device is being upgraded. |
 | SanerNow Agent installed on the device is in the process of getting upgraded. |
 | SanerNow Agent installed on the device has failed. |
 | SanerNow Agent installed on the device is activated and working perfectly fine. |
 | SanerNow Agent installed on the device is deactivated. |
 | An uninstall request for SanerNow Agent has been issued. |
 | SanerNow Agent has received a scan request and will initiate a scan on the device. |
 | SanerNow Agent is scanning the device. The scan includes a Vulnerability Scan, a Compliance Scan, and a Detailed System Info scan. |
 | SanerNow Agent has performed the Vulnerability Scan on the device and is now performing the Missing Patches Scan. |
 | All the scans (Vulnerability Scan, Compliance Scan, Missing Patches Scan, Install Patches Scan, and Detailed System Info Scan) were successfully performed on the device. |
 | SanerNow Agent scan failed on the device. It means that either of the three scans failed on the device: Vulnerability Scan, Compliance Scan, or Detailed System Info Scan. |
 | SanerNow Agent Scan on the device has stopped. One of the scans was stopped: the Vulnerability Scan, Compliance Scan, or Detailed System Info scan. |
 | SanerNow Agent is downloading content from the SanerNow Cloud Server. In an On-premises setup, the SanerNow Agent will download content from the SanerNow On-premises Server. |
 | SanerNow Agent has downloaded the content from the SanerNow Cloud Server. |
 | SanerNow Agent has started the remediation task on the device. |
 | SanerNow Agent has completed the remediation task on the device. |
 | SanerNow Agent failed to complete the remediation task on the device. |
| Remediation task initiated on the device has stopped. |
| Remediation task does not apply to the device. |
 | SanerNow Agent has performed the remediation task on the device, and a reboot is required. |
 | Host peer verification is enabled and a valid certificate is present on the device. |
 | Server certificate validation is disabled on the device. |
 | Server certificate validation failed on the device. |
 | SanerNow Agent Service has started on the device. |
 | SanerNow Agent Service has stopped on the device. |
 | Device on which SanerNow Agent is installed is active (online). |
 | Device with SanerNow Agent installed is inactive (offline). |
 | Device is active (online) but a reboot is required |
 | Device is inactive (offline) but a reboot is needed. |
 | Device is active (online) and has not been scanned for over seven days. |
 | Device is inactive (offline) and hasn’t been scanned for over seven days. |
 | This icon indicates that the device with SanerNow Agent installed is offline. |
 | Important folders are missing for the SanerNow Agent. |
 | Valid proxy settings are applied for the SanerNow Agent. |
 | Invalid proxy settings have been applied for the SanerNow Agent. |
 | SanerNow Agent is performing a rollback action on the device. |
 | Rollback action initiated by the SanerNow Agent on the device failed. |
Devices Icons
SanerNow supports a variety of endpoints and network devices. A unique icon represents the device on the Managed Device page.
| Icon | Description |
 | Represents devices running Windows operating system |
 | Represents devices running macOS operating system. |
 | Represents devices running Ubuntu operating system. |
 | Represents devices running Red Hat operating system. |
 | Represents devices running Linux operating system. |
 | Represents devices running Fedora operating system. |
 | Represents devices running CentOS operating system. |
 | Represents devices running Debian operating system. |
 | Represents devices running Mint operating system. |
 | Represents devices running Alma OS operating system. |
 | Represents devices running Alpine operating system. |
 | Represents devices running Rocky operating system. |
 | Represents devices running Open Suse operating system. |
 | Represents devices running Amazon Linux operating system. |
 | Represents devices running AIX operating system. |
 | Represents wireless access point devices on the Managed Device page. |
 | Represents wireless access point devices on the Managed Device page. |
 | Represents bridge devices on the Managed Device page. |
 | Represents broadband routers on the Managed Device page. |
 | Represents routers on the Managed Device page. |
 | Represents firewall devices on the Managed Device page |
 | Represents switch devices on the Managed Device page. |
 | Represents telecom devices on the Managed Device page. |
 | Represents terminal server devices on the Managed Device page. |
 | Represents terminal devices on the Managed Device page. |
 | Represents VoIP adapter devices on the Managed Device page. |
 | Represents VoIP phone devices on the Managed Device page. |
 | Represents gaming console devices on the Managed Device page. |
 | Represents general-purpose devices on the Managed Device page. |
 | Represents load balancer devices on the Managed Device page. |
 | Represents media devices on the Managed Device page. |
 | Represents network scanner devices on the Managed Device page. |
 | Represents PBX devices on the Managed Device page. |
 | Represents PDA devices on the Managed Device page. |
 | Represents phone devices on the Managed Device page. |
 | Represents power devices on the Managed Device page. |
 | Represents print server devices on the Managed Device page. |
 | Represents printer devices on the Managed Device page. |
 | Represents the proxy server on the Managed Device page. |
 | Represents remote management devices on the Managed Device page. |
 | Represents miscellaneous security devices on the Managed Device page. |
 | Represents specialized devices on the Managed Device page. |
 | Represents storage devices on the Managed Device page. |
Perform Actions on Devices using Action Buttons
| Button | Usage |
 | Used to initiate a scan on the selected device. |
 | Used to create a group in SanerNow. |
 | Used to pin/unpin a device from a group in SanerNow. |
 | Used to create tags for selected devices. |
 | Used to move selected device from one group/account to another group/account |
 | Used to delete a selected device. |
 | Used to uninstall SanerNow Agent from a selected device. |
 | Used to disable a selected device. |
 | Used to enable a disabled device. |
Scan a Device from the Managed Device page
Follow the below steps to scan a device from the Managed Device page.
1: Click the checkbox next to the Status column to select the device. You can choose one or more devices to scan.
2: Click the button to launch the scan on the devices.
3: A confirmation message appears on the screen. Click OK to launch the scan.
SanerNow Agent starts the scan on the selected devices(s). You can refer to the Agent Status Icons table to understand the various actions the SanerNow Agent performs on the device.
| Note Scan can be launched only for SanerNow Agent managed devices. Any scan request for Remotely Managed devices will be ignored. |
Create Groups from the Managed Device page
Follow the below steps to create a group from the Managed Device page.
1: Click the button on the top right to create a group.
A pop-up window appears on the screen.
2: Provide a name for the group in the Group Name text box.
3: Briefly describe the newly created group in the Group Description text box. Both Step 3 and Step 4 are mandatory.
You need to specify whether you want to specify a OR or AND condition to the various criteria applied to the group. You can define multiple criteria while creating the group.
4:Click the + button in the group criteria section to add additional criteria and the – button to delete the criteria.
5: Apply the chosen group criteria to All Devices or Unassigned Devices.
All Devices – These are the devices on which SanerNow Agent is installed and active.
Unassigned Devices – These devices don’t have SanerNow Agent installed on them.
6: Click the Show Devices button. All the devices matching the specified criteria are listed.
7: Click the Create Group button to create the group.
The group is created and appears on the left side of the page. The number of devices in the group is displayed right next to the group.
Understand Group Criteria in SanerNow
Custom Groups can be modified using Group Criteria – a set of conditions that allows you to filter devices based on the following criteria:
- Host Name
- IP Address
- Operating System
- Family
- Device Type
- Tags
You can filter the results by specifying the conditions below to the Group Criteria.
| Condition | Usage |
| equals | When used will display devices where the filter applied matches the specified value. |
| contains | When used will display devices where the filter |
| does not contain | When used will display devices where the applied filter does not have the specified value. |
| starts with | When used will display devices where the applied filter starts with the specified value. |
| ends with | When used will display devices where the applied filter ends with the specified value. |
| Note Filters can’t be applied to the following group criteria – a. IP address (You can only provide the IP address for the device using a CIDR notation.) b. Tags |
Modify Groups in SanerNow
Both the Default and Custom groups are listed together in SanerNow under All Groups on the Managed Device page.
The All Groups table displays the following information.
| Column Name | Information Displayed |
| Group Name | The name assigned to the group. |
| Group Scope | The scope defined during the creation of the group. |
| Device Count | The number of devices part of the group. |
| Settings | The SanerNow Agent profile and Compliance benchmark settings assigned to the group. |
Select the group you want to modify from the list, then click the button. You can add new criteria or delete existing criteria from the selected group.
Click the Update button to save the changes. You will see two notification messages on the right side of the screen confirming the changes in the group.
If you want to delete a Custom Group, click the Delete button. All the devices belonging to the group will not be deleted.
Pin a Device in SanerNow
You can choose to pin a device to a group permanently. Pinning a device to a group will ensure the device doesn’t move to other groups with matching criteria.
Follow the below steps to pin a device to a group.
1: Select the device from the All Devices pane you want to pin to the group.
2: Click the icon to pin the device. A confirmation message appears on the screen. Click the Add button to pin the device to the group.
Once the device is pinned, an icon appears next to the device. If the device is not pinned to any group, an icon appears next to the device. To unpin a device, click the icon. The device gets unpinned from the group.
Create Device Tags for Devices in SanerNow
The Managed Device page allows you to create Device tags for one or more devices. By default, all devices in SanerNow have 14 default tags applied to them. Two types of icons are displayed next to the devices under the Tags column on the Managed Device page.
The fourteen default tags are as follows:
- name
- ip_address
- mac_address
- os
- manufacturer
- serial_number
- subcategory
- group
- os_version
- os_service_pack
- ram
- disk_space
- cpu_name
- cpu_core_count
| Icon | Status |
| Device has default tags applied to it. |
| Device has custom tags applied to it. |
You can create device tags for one or more devices on the Managed Device page. Follow the below steps to create device tags for a device.
1: Select the device you want to add device tags by clicking the checkbox displayed next to them. You can select one or more devices by selecting multiple checkboxes.
2: Click the icon to create tags. A pop up window appears on the screen. If you have selected one device, you will see the below pop-up on the screen.
3: Click the Add button to add tags to the device and click the Save button. The device tag gets added to the device.
Follow the below steps to create tags for multiple devices using the Managed Device page.
1: Select the devices you want to add tags to by clicking the checkboxes displayed next to them.
2: A pop up window appears on the screen.
3: Specify the tags you want to create and click the Save button. The newly created tag will added to all the selected devices.
| Note Default tags are greyed out and can’t be edited or deleted. Only custom tags that are displayed in blue are editable or can be deleted. |
Move Devices in SanerNow
The Managed Device page allows you to move devices. The devices can be moved from
- From existing Organization to another Organization.
- From existing Account to another Account.
- From existing Group to another group
Follow the below steps to move a device.
1: Click the checkbox displayed next to the device that you want to move.
2: Click the button to move the device. A pop up window appears on the screen.
3: Specify the Organization, Account, and Group where the device should be moved to. You can also specify if you want to pin the device after it is moved.
4: Click the Move Device button. A confirmation message gets displayed on the right side of the screen confirming the device move to the specified location.
| Note Pinned devices can’t be moved unless they are unpinned. |
Delete Devices in SanerNow
You can delete a device from SanerNow using the Managed Device page.
Follow the below steps to delete a device from SanerNow.
1: Click the checkbox next to the device that you want to delete.
2: Click the button to delete the device. Select Delete from the pop up that appears on the screen.
3: A confirmation message appears on the screen. Click OK button to confirm device deletetion.
Follow the below steps to delete Inactive Devices from SanerNow using the Managed Device page.
1: Click the button. A pop appears on the screen. Select Delete Inactive Device.
2: Specify the days for which the device has been inactive in SanerNow. This is applicable for only SanerNow Managed Devices. For remote devices, you can choose to delete all the devices that didn’t appear in the last scan or specify the scans for which the devices were not seen.
3: Click the Delete Inactive Devices button to delete the devices that meet the specified criteria.
The devices will be deleted and a notification message confirming the device deletion will appear on the right side of the screen.
