Published Date: June 01, 2024
We are excited to bring you our latest release – SanerNow 6.2. This release offers an exciting new feature, enhancements, and bug fixes.
What’s New in SanerNow 6.2
New Feature:
Remote Access: We have introduced Remote Access – an easy-to-use, highly secure, on-demand remote support tool in SanerNow Endpoint Management (EM) to help IT administrators resolve end-user issues remotely. Using Remote Access, you can assist users using Windows, macOS, and Linux devices without installing additional software.
- Graphical and CLI Support: SanerNow Remote Access lets you connect to a device’s graphical and command-line interfaces. While initiating a remote support session, the IT administrator can choose which interface they want to connect to the device.
- Built-in User Approval: SanerNow Remote Access has a built-in user approval feature that asks for user consent before starting the remote session. Similarly, the end user can terminate the session at will once the remote session is established.
- Auto-connect with End-user: SanerNow Remote Access allows IT administrators to auto-connect with end users in the future to help them fix issues if the end user has opted in for it.
- Share Files with End-user and vice versa: SanerNow Remote Access allows you to share files with the end users remotely. At the same time, the end users can also share files with the IT technician remotely.
- Unattended Remote Access: Using SanerNow Remote Access, IT administrators can set up unattended remote access on server-class devices, allowing them to launch a remote command prompt or terminal window and work on these devices anytime.
Click here to learn more about SanerNow Remote Access.
Enhancements
- Listing Release Date for CCE(s) on Managed Device page: We have enhanced the Compliance Details section in the Managed Device page to display the released date for all the detected Common Configuration Enumeration (CCEs) in the Account.
REST and Report API Changes
Here is an overview of the API changes made in SanerNow 6.2.
Modified APIs
- We have modified the ‘getBasicSystemDetails’ API and introduced three new fields to the response. Below are the three new fields introduced.
- sanerEnabled — Specifies whether SanerNow Agent is installed on the device.
- lastLogonUsername — Displays the user name of the last logged-in user.
- deviceType — Specifies whether the device is an endpoint or network device.
Report API Changes
We have introduced the following three APIs to display information about patches both at an Account and Organization level.
- Installed Patches By Devices (Patch Management)
- Missing Patches By Devices (Patch Management)
- Patch Compliance by Devices (Patch Management)
A new filter, ‘Patch Filter,’ has been introduced that can be applied to the above three reports, allowing you to filter report data based on patch name. Patch filter works both at an Account and Organization level.
We are confident that SanerNow 6.2, packed with its latest features and enhancements, will help you gain visibility into your IT infrastructure and improve your cybersecurity posture, giving you an upper hand against threat actors.
Our teams are constantly working on adding new features and enhancements to help evolve SanerNow to meet the cybersecurity needs of enterprises.
We value our customers and would love to hear from you. Your feedback deeply matters to us. If you have any suggestions or feature requests that will augment your experience with SanerNow, please do not hesitate to send them to us at [email protected].
